Thanks for your purchase ! At ALSOFITIT, we aim for maximum Shopping experience by offering both unique fashion product from our independent designers and excellent after-sale services. Each product will be carefully inspected before it starts its journey to destination. Refund and exchange are available options if you are not satisfied with our products and services.
please don’t hesitate to contact us at firstname.lastname@example.org,we will try our best to meet your request.
Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.
Buyer is responsible for the returning shipping cost. When we receive the product you return, we will deliver another product to you again ( shipping cost for 2nd delivery will be paid by our company)
Kind reminder: Any addresses on the parcel are not approved as the return address. Returned package without an authorized return address from customer service representatives and lost packages will not be refunded or exchanged.
If you want to cancel the order and get a refund after the order is shipped, you need to send the product(s) back.
After we receive the product that customers send back, we will issue the refund.
We will issue a refund to your original payment method within a week.
Returns &Exchanges Policy
-Purchase (except swimwears、bags&accessories) can be returned or exchanged within 15 days from the delivered date.
-Items must be unused, undamaged and in original packaging,ensure that all articles in the package are intact ! If not, buyer will be responsible for all incurred fees and no refund will be issued.
-Buyer is responsible for return shipping cost.
Items that do not meet these criteria will not be considered for return.